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Technical Support Services
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Technical Support Services is tasked with
providing and maintaining the technical infrastructure of the
In 2007, Technical Support Services obtained and installed two mass storage devices to augment our network storage capabilities, successfully implemented a wireless in-car camera system to replace our fleet’s VHS recording cameras, worked in conjunction with the City of Spartanburg’s IT Department to install wireless cameras (viewable remotely) that continually scan and record activity on Morgan Square and the bike/walking trail, worked with the Detention Center to provide our Prisoner Transport personnel access to their inmate information system, and provided in-car access to the myriad tools available through the internet, while also implementing a virus protection scheme. |
Spartanburg
Public Safety Department. Technical Support personnel are
responsible for the networking of existing and future computer
equipment, planning and providing necessary tools (PCs, lapto
ps,
printers, scanners, etc) that fit the users’ needs within the
department, providing continuous in-house training to keep staff
abreast of changes and new opportunities, providing a centralized
area for information storage and retrieval, and maintaining a
website to provide up to date information for the public.